WhoOur research highlighted that customers have grievances with the time spent waiting in queues, resulting in their satisfaction not being as high as it could be otherwise.
WhatTo reduce the time customers spend in queues, and as a result increase customer satisfaction. In addition to increasing business profits as a result of quicker, and easier sales.
HowLooking at the current, average time
spent queueing trying to pay for
products without the implementation
of the solution and comparing it to the
time after the implementation.